Payment Policy

Last updated: December 5, 2025

At kalivo.shop, we are committed to providing a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods and the security measures we take to protect your financial information.

1. Accepted Payment Methods We primarily use PayPal to process secure payments. Through PayPal, you can pay with:

  • PayPal Balance: Use funds directly from your PayPal account.
  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover (processed via PayPal).
  • Note: You do not need a PayPal account to pay with a credit or debit card. Simply select "Pay with Debit or Credit Card" at the PayPal checkout screen to pay as a guest.

2. Currency All prices listed on our website are in US Dollars (USD).

  • For New Zealand Customers: Please be aware that your bank or credit card provider may charge a currency conversion fee if your account is in New Zealand Dollars (NZD). The final amount deducted from your bank account will depend on the daily exchange rate determined by your bank or PayPal.

3. Payment Process Because we use PayPal, the checkout process is slightly different to ensure maximum security:

  1. After filling in your shipping information, click "Complete Order".
  2. You will be redirected to the official PayPal website.
  3. Log in to your PayPal account, or select "Pay with Debit or Credit Card" to pay as a guest.
  4. Once the transaction is complete, you will be redirected back to kalivo.shop.

4. Security & Privacy We take your security seriously.

  • SSL Encryption: Our entire website is secured with Secure Socket Layer (SSL) technology to protect your personal data.
  • Financial Data: We do not store or have access to your credit card numbers or bank account details. All financial transactions are handled directly by PayPal's encrypted servers, which are compliant with the highest industry standards (PCI-DSS).

5. Taxes As stated in our Shipping Policy, all applicable taxes and duties are included in the price or covered by us. You will not be charged additional tax fees upon delivery.

6. Payment Issues If your transaction is declined:

  • Check that your card details and billing address match what your bank has on file.
  • Ensure your card is enabled for international transactions (USD).
  • Contact PayPal customer support or your bank for further assistance.

7. Contact Us If you have any questions about our Payment Policy, please contact us:

  • Operator: Stephanie Cherie Martinez
  • Email: support@kalivo.shop
  • Address: 20921 44TH AVE W APT A313, LYNNWOOD, WA 98036-7761, USA
  • Phone: +1 505-441-5576